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Privacy Policy

1. Data Controller

The controller responsible for data processing on this website is:

BIOHACKMANs GmbH
Berlin, Germany
Email: privacy@yourdomain.com

2. General Information on Data Processing

We process personal data only to the extent necessary to provide a functional website, process orders, improve our services, and comply with legal obligations.

This may include:

  • name

  • billing and shipping address

  • email address

  • phone number

  • payment details

  • IP address

  • browser and device information

  • order history

  • customer communication

  • newsletter preferences

The legal basis for processing is Art. 6 GDPR, especially:

  • contract fulfillment

  • legal obligations

  • legitimate interest

  • user consent

3. Orders & Customer Account

When you place an order, we collect personal data necessary for:

  • payment processing

  • shipping

  • fraud prevention

  • customer support

  • legal bookkeeping requirements

Order data is stored as long as required by German commercial and tax law.

4. Newsletter

If you subscribe to our newsletter, we process your email address solely for sending updates, educational content, and product information.

The legal basis is your consent under Art. 6(1)(a) GDPR.

You may unsubscribe at any time via the unsubscribe link in every email.

5. Payment Providers

Payments are processed through secure third-party providers such as Stripe, PayPal, Klarna, Apple Pay, or credit card processors.

These providers receive only the data required to complete the payment transaction.

6. Shipping Providers

For order fulfillment, your shipping data may be shared with logistics partners and carriers.

This includes:

  • name

  • address

  • email (if tracking updates are enabled)

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • ensure website functionality

  • save preferences

  • analyze traffic

  • improve performance

  • measure marketing effectiveness

Non-essential cookies are only activated after your consent through our cookie banner.

8. Analytics & Marketing Tools

If enabled, we may use tools such as:

  • Google Analytics

  • Meta Pixel

  • Google Ads

  • Klaviyo email analytics

These tools are used only based on valid consent where legally required.

9. Data Retention

We retain personal data only for as long as necessary for:

  • order fulfillment

  • legal compliance

  • customer service

  • dispute resolution

  • tax documentation

10. Your Rights

Under GDPR, you have the right to:

  • access your data

  • correct inaccurate data

  • request deletion

  • restrict processing

  • object to processing

  • withdraw consent

  • data portability

  • file a complaint with a supervisory authority in Germany

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© BIOHACKMANs GmbH, Berlin

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